Legal notice
Seller
CRUSH LLC (Godo Kaisha CRUSH)
Representative
Robert Khoo
Address
3-1-4 Higashinihombashi, Chuo-ku, Tokyo 103-0004
Phone Number
+81 80-3075-0126
Email Address
support@crush.fit
Support Hours
Mon–Fri, 9:00 AM – 5:00 PM (JST)
Selling Price
Displayed on each product detail page.
Shipping Fees
Free Shipping on all orders over ¥5,000 (including tax). For orders under ¥5,000, a flat shipping fee of ¥750 applies nationwide.
Additional Fees
There are no additional fees beyond the product price and shipping mentioned above.
Payment Methods
Credit Card, PayPay, Convenience Store Payment (Konbini).
Delivery Period
Orders are typically processed and shipped within 2–3 business days after order confirmation. Delivery usually takes 1–3 days after shipment.
Return & Exchange Policy
Customer Convenience: Due to the nature of our products (food), we do not accept returns or exchanges for customer convenience, regardless of whether the product has been opened.
Damaged or Defective Goods: While we take the utmost care in product management, if you receive a product that is damaged, soiled, or different from your order, please contact our support desk within 7 days of arrival. We will promptly provide an exchange or refund, with CRUSH LLC covering all return shipping costs.
Customer Convenience
Due to the nature of our products (food), we do not accept returns or exchanges for customer convenience, regardless of whether the product has been opened.
Damaged or Defective Goods
While we take the utmost care in product management, if you receive a product that is damaged, soiled, or different from your order, please contact our support desk within 7 days of arrival. We will promptly provide an exchange or refund, with CRUSH LLC covering all return shipping costs.
販売者
合同会社CRUSH
責任代表
Robert Khoo
住所
103-0004, Tōkyō Chuo Higashinihombashi 3-1-4
電話番号
+818030750126
メールアドレス
support@crush.fit
サポート時間
月～金 9:00 ~ 17:00
販売価格
各商品詳細ページに表示
配送手数料
1回のご注文につき合計金額が5,000円（税込）以上となるため、すべて送料無料でお届けいたします。5,000円（税込）以下の場合、国内全都道府県 750円
追加料金 (商品価格以外)
上記情報には追加料金はありません
支払方法
クレジットカード、PayPay、コンビニ決済
商品配達期間
ご注文確定後、2〜3営業日以内に発送いたします。通常、発送から1〜3日程度でお届けいたします。
返品・交換ポリシー
お客様都合による返品：商品の性質（食品）上、未開封・開封後に関わらず、お客様のご都合による返品・交換はお受けできません。
商品破損・不良による返品：商品の管理には万全を期しておりますが、万一お届けした商品が破損・汚損していた場合、またはご注文と異なる商品が届いた場合は、商品到着後7日以内にサポート窓口までご連絡ください。返送料当社負担にて、速やかに交換または返金対応をさせていただきます。